Privacy Policy

1. Introduction

Gephra Ltd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital solutions platform, including our websites, applications, and services.

We are a Rwanda-based technology company registered with the Rwanda Development Board (RDB) and operate in compliance with Rwanda Data Protection Law No. 058/2021. Our mission is to create digital solutions that empower Africa's workforce and businesses.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and account preferences
• Professional Information: Job title, company, industry, and work experience
• Communication Data: Messages, feedback, and support requests

3. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our digital solutions
• Process transactions and payments
• Deliver customer support and technical assistance
• Customize and improve user experience
• Send service-related notifications and updates
• Respond to inquiries and support requests

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access Controls: Role-based access controls and multi-factor authentication
• Network Security: Firewalls, intrusion detection, and regular security audits
• Secure Development: Security-first development practices and regular code reviews

5. Your Rights and Choices

Under Rwanda Data Protection Law and international best practices, you have the following rights:

• Access: Request a copy of your personal information we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

6. Contact Us